Brady, M. K. and J. J. Cronin Jr. (2001), Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach, Journal of Marketing, 65 (July), 34-49 Article

Journal articlees: (note: university username and password required for off-campus access)

Your reading intentions are a private to you and will not be shown to other users.

What are reading intentions?

Setting up reading intentions help you organise your course reading. It makes it easy to scan through your lists and keep track of progress. Here's an example of what they look like:

Your reading intentions are also stored in your profile for future reference.

How do I set a reading intention

To set a reading intention, click through to any list item, and look for the panel on the left hand side: